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What Our Legal Terms Cover

jetbuz123 operates under a defined set of terms that govern how your account, transactions via bKash, Nagad, or Rocket, and personal data are handled. Access to our platform depends on local law and eligible regions — read these terms before you open an account.

Account EligibilityData HandlingPayment TermsJurisdiction RulesPolicy Updates
jetbuz123 What Our Legal Terms Cover
DATA AND SECURITY

How We Handle Your Account Data

jetbuz123 collects only the data needed to operate your account — identity verification, wallet addresses for bKash, Nagad, or Rocket, and transaction history. We do not sell this data to third parties. You can request a copy of your stored data or ask for deletion of non-transactional records by contacting support through the Help form.

Data Retention

Transaction records are kept for the period required by applicable financial rules. Non-transactional data is deleted upon verified account closure request.

Cookie Policy

We use session cookies for login state and analytics cookies to measure page performance. You can disable analytics cookies from your browser settings at any time.

Account Security

Your account uses OTP verification on login. If you suspect unauthorised access, lock your account from Settings and contact support immediately for a security review.

Policy Change Requests

To update stored personal details — wallet number, contact email — log in, go to Account Settings, and edit directly or submit a change request via the Help form.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how these terms apply to your account — a disputed transaction, a data request, or a clause you need clarified — our support team handles policy queries directly. You can reach us by live chat from your account dashboard, by email, or by the in-app help form on mobile. We aim to respond to written policy queries within one business day.

Live Chat Open your account dashboard and select Help to start a live chat session with the support team for immediate policy questions.
Email Support Send detailed policy or legal queries by email. Attach your account reference number so we can pull your record without delay.
In-App Help Form On mobile, the Help form sits under Account Settings. Use it to submit a formal query or request a copy of your account data.

Common Legal and Policy Questions

Answers to the questions we hear most often about how our terms work, how your data is handled, and what to do if something needs to change.

Account eligibility depends on your local law and the regions where we are permitted to operate. If access is restricted in your area, you should not open an account.

Wallet identifiers linked to your account are removed from active records on closure. Transactional records are retained only as long as financial regulations require.

Yes. Submit a data access request through the in-app Help form under Account Settings. Include your account reference number so we can locate and prepare your records promptly.

Report the disputed amount to support within 48 hours of the transaction date. Share the wallet reference number and the transaction timestamp so we can investigate with the payment rail.

The governing law is stated in the full terms document. Access and enforceability also depend on local regulations in your region, which may apply independently of the platform's stated jurisdiction.

We post revised terms on this page with the effective date. If you continue using your account after that date, you are accepting the updated version. We recommend checking this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.